OmniReach by VisionX Software
Email, WhatsApp and SMS campaigns, journeys and AI assistance in one workspace — with consent, deliverability and accountability built in.
- Campaigns, audiences, journeys and reporting in one workspace
- Domain authentication, one-click unsubscribe and suppression controls
- Mandatory two-factor protection, workspace isolation and audit logs
- AI suggestions you review; integrations available with setup
No credit card required · Administrator approval required
- SMS
- Journeys
- AI Copilot
- Double opt-in & consent
- Approvals & audit log
- REST API & signed webhooks
- Deliverability
- Fieldora integration
- Consent-first tracking
- Two-factor security
Everything you need
One platform for every channel
Stop stitching together tools. Run your entire lifecycle — acquisition, activation, retention — from a single workspace.
Email campaigns
Drag-and-drop builder, smart sending, deliverability monitoring, and A/B testing.
WhatsApp & SMS
WhatsApp templates and SMS campaigns with configured providers; RCS and push require setup.
Automations
Trigger journeys on signup, behavior, or custom events. Branch, wait, and re-engage.
Contacts & segments
Unified profiles, tags, custom fields, and live segments that recompute as data changes.
Analytics
Engagement reports and connected-event attribution. No revenue or performance guarantees.
Consent & compliance
Double opt-in, suppression lists, unsubscribe handling, and audit logs built in.
Global delivery
Local senders, fallback routing, and per-region rate controls for worldwide reach.
APIs & webhooks
Sync contacts, fire events, and listen to delivery updates with a clean REST API.
Built for operators
A product that gets out of your way
Manage campaigns, contacts, journeys and reporting from one workspace.
Campaigns
Compose, preview, and review campaigns
A clean campaign builder with live preview, multi-step approval, and smart scheduling that respects each recipient's timezone.
- Drag-and-drop blocks
- Per-recipient personalization
- Send-time optimization
Contacts
Real-time segments without the spreadsheet
Live segments recompute as data flows in. Add tags, custom fields, and notes — your sales and support teams will thank you.
- Drag-and-drop blocks
- Per-recipient personalization
- Send-time optimization
Built for the inbox
Deliverability, built in
From your first send to your next campaign, keep delivery measured and your audience protected.
- Resilient delivery
- Amazon SES with automatic SMTP2GO failover when backup routing is configured and enabled.
- Your domain, authenticated
- SPF, DKIM and DMARC domain authentication, with verified sender identities.
- A healthier audience
- List hygiene checks email syntax and MX records. Risky addresses are held for review.
- A measured start
- Gradual warm-up pacing, with auto-pause on high bounce or complaint rates.
- Respect every opt-out
- RFC 8058 one-click unsubscribe and suppression lists keep opted-out contacts out of future sends.
- Check before sending
- Pre-send checks block broken links, missing unsubscribe links and unverified senders.
Lifecycle, connected
Automation that runs itself
Choose the path and the timing. Follow the results as each contact moves through.
Every contact has a path
Enroll from a list, segment or verified event. Connect waits, branches, goals and exits into a journey.
Let the winner take over
Test up to four variants. After your chosen hours, the best open or click rate wins and goes to the remaining audience. Ties fall back to the control.
A better time for each person
Best-time sending estimates each contact’s engagement hour. With too little history, it falls back to 10:00 in the workspace time zone.
See every step’s results
Track enrolled, in progress, completed, exited and converted contacts, alongside per-step performance.
Journeys start switched off. An admin must activate each one after a fresh two-factor check.
Review every suggestion
AI Copilot
A second pair of eyes for your message. You stay in charge of every word.
- Explore subject-line ideas
- Rewrite or shorten your message
- Build audience segments from a brief
- Get an advisory spam check
Suggestions only. You approve every change; Copilot never sends or edits a campaign on its own.
Accountability at every step
Enterprise-grade control
Keep the right people in control and sensitive actions on the record.
- Two-factor protection
- Two-factor sign-in and fresh step-up verification for deleting data or changing senders, integrations and billing.
- Review before delivery
- An approvals workflow before sending, with an audit log of sensitive actions.
- Workspace isolation
- Strict workspace boundaries keep each team’s contacts, campaigns and settings separate.
- Server-side secrets
- Provider credentials stay server-side and are never exposed to the browser.
- Safe testing
- Sandbox workspaces block outbound delivery so you can test without contacting real people.
Keep your tools connected
Connects with your stack
Bring customer activity into one workspace, without losing source history or consent.
- Fieldora
- Sync customer and partner contacts from Fieldora connections with a configured contacts endpoint. Signed webhooks carry hot-lead events and journey notifications.
- REST API & OAuth
- Scoped OAuth access and idempotent batch upserts, plus signed webhooks for delivery events.
- Your support tools
- Ticketing settings for Resuelto, Zendesk, Freshdesk, Jira Service Management or a REST tool. Connection checks are sandbox-only; tickets remain in-app until live delivery is available.
- Card payment setup
- Stripe / Airwallex card payments — available on request / setup required. USD plans; Contact sales until enabled.
Live now
Core workspace capabilities; plan entitlements and configured channel providers apply.
- Campaigns & audiences
- Email builder, contact owners, tags, live segments, consent and source provenance. Channel delivery requires a configured provider.
- Journeys & experiments
- Visual journeys, up to four email variants on eligible plans, automatic winner selection and engagement-based send-time estimates.
- Deliverability
- SPF/DKIM/DMARC, verified sending domains, hygiene review, bounce/complaint pause controls and RFC 8058 one-click unsubscribe support Gmail/Yahoo bulk-sender requirements. Inbox placement is not guaranteed.
- AI & reporting
- Copilot drafts, advisory copy checks, AI segment builder, report builder and engagement scoring. Suggestions require review; attribution depends on verified connected events, not promised revenue.
- Privacy compliance toolkit
- Consent ledger, data-subject requests, breach register, retention and records of processing help with GDPR/CCPA-style obligations; no certification or legal compliance guarantee.
- Security & support
- Mandatory 2FA, fresh verification for sensitive actions, workspace isolation, audit logs, IP allowlists and in-app tickets.
Available on request / setup required
- Cards
- Stripe / Airwallex card payments — available on request / setup required; not enabled. USD plans or Contact sales.
- CRM & warehouse
- HubSpot / Salesforce sync and BigQuery / Snowflake exports need app credentials, mappings and destination configuration. Scheduled delivery and Parquet rollout require approval; Snowflake Parquet delivery is not available.
- Commerce & landing pages
- Shopify / Wix setup, WooCommerce, landing-page A/B testing and verified custom domains require connection or rollout approval.
- Inbox readiness
- Dedicated IP with warm-up, BIMI and seed-inbox placement require provider/domain setup and separate activation. BIMI and automatic placement are not enabled.
- Ticketing
- Zendesk, Freshdesk, Jira Service Management, Resuelto and Generic REST adapters — setup required; tickets stay in-app until enabled.
- Connected workflows
- Zapier / Make, Canva and the MCP app for ChatGPT / Claude require an authorized connection. Connections do not automatically sync or send.
- Partner program
- Referral, Reseller and Agency options with white-label controls on approved tiers — available on request; applications and standard-form rollout are not enabled.
- Additional channels
- RCS and push require provider/device setup. RCS, voice, predictive analytics and AI decisioning carry no delivery or performance claims; AI decisioning is not enabled.
Support, close at hand
Help when you need it
A built-in help centre with step-by-step guides and in-app support tickets. Your support history stays in your workspace.
Pricing
Free plan, or try Growth for 14 days
Every plan uses the same limits shown here. No credit card needed for the Growth trial.
Starter
2 users
- 1,000 contacts
- 10,000 emails / month
- Basic automations (5 steps)
- Hygiene
- Pre-publish check
Growth
5 users
- 5,000 contacts
- 60,000 emails / month
- Full journeys
- 4 variants
- Send-time optimisation
- Fieldora — setup required
- Copilot
Manage team permissions, connect through the REST API, and receive signed webhooks.
A few useful answers
Frequently asked questions
How does the trial work?
Try Growth for 14 days without a credit card. Verify your email and request administrator approval to get started.
What happens to my data if I downgrade?
Your data is never deleted on downgrade. The lower plan’s limits apply, and sends are blocked when usage reaches those limits.
Which payment methods are supported?
USD plans. Stripe / Airwallex card payments are available on request / setup required and are not enabled. Contact sales through visionx.software to discuss invoicing.
How does OmniReach help with deliverability?
Domain authentication, syntax and MX hygiene checks, gradual pacing, reputation auto-pause, pre-send checks, unsubscribe and suppression controls help protect delivery. SES-to-SMTP2GO failover requires configured backup routing. Inbox placement cannot be guaranteed.
What does AI Copilot do?
AI Copilot drafts subject-line ideas, rewrites copy and suggests audience segments. You review every suggestion; it never sends on your behalf.
How is my workspace protected?
Two-factor authentication, fresh verification for sensitive actions, approvals, audit logs and strict workspace isolation protect your work. Secrets remain server-side. Members need to set up two-factor before deleting items.